This is probably one of those things that will be an internet buzz frenzy by morning. (apparently, the Washington Post has taken a bit of an interest.) Let's start at the Yahoo News story:
ARLINGTON, Va. - The Transportation Security Administration is denying allegations that an airport screener seized a toddler's sippy cup and mistreated his mother, taking the unusual step of posting security camera footage on its Web site.
The TSA said in a statement that the incident and the videotape demonstrate that its "officers display professionalism and concern for all passengers."
At issue is whether Monica Emmerson, a former Secret Service officer, was improperly detained June 11 after she spilled water out of her child's sippy cup at Washington's Reagan National Airport.
TSA has banned most fluids at airport security checkpoints for nearly a year because of concern about possible liquid explosives.
"I was distraught. I opened my son's sippy cup. I twisted off the top. I wanted to drink the water. It spilled out," Emmerson said Saturday.
Emmerson said an officer threatened to arrest her after the water spilled, telling her she was "endangering the public." She said there was no place to dump the water near the security area, and that she was worried when her son started wandering away from her.
The story quickly spread on the Internet this week after blogger Bill Adler, a Washington author, saw a note Emmerson wrote on a Web site for city parents. Adler interviewed Emmerson and relayed her account.
Why, yes he did. And here's how he concluded his piece (titled "Nightmare at Reagan National Airport: A Security Story to End all Security Stories"):
TSA's rules allow passengers to take up to three ounces of liquid on board; they also allow parents to take milk or baby formula on board in larger quantities than that, if declared to TSA. But the question that she was asked by TSA –was this "nursery water" in the sippy cup?– was an unanswerable one, since there's no such thing as nursery water in the TSA regulations, and it's not a generic term.
Monica Emmerson was detained for 45 minutes. She wasn't questioned about possible ties to terrorists. Her carry-on items weren't rigorously searched — or even searched again. Neither the police nor TSA took any action that indicated that they throught she might be a security risk. She was just detained, harassed and threatened with arrest. All because of a sippy cup with water in it.
Now the TSA, not my personal favorite in the world of Federal bureaucracy, incidentally, has posted the video. There is nothing - not a thing - that backs up the histrionics here. And it looks, very much, like Emmerson dumped the cup and shook it right there in the exit. Which negates her claim outright. It does not look accidental at all. (TSA video here). But that really isn't the story here, the reaction of Bill Adler is, I think. After he was informed - by the Washington Post, apparently - that the TSA had raised serious questions about Emmerson's allegations, here is the reaction:
I've watched the video, and you might want to, too. There's more in the TSA incident report, as well. (If the link is no longer there, look for a link to "Mythbusters" on TSA's site.) While the video does raise some questions about Monica's story, it doesn't seem to explain everything in her narrative. Is the video itself the full story?
So what did happen? What are the full facts? And if some details in Monica Emmerson's accounting –or the TSA's report– are incorrect, does that mean that the way Monica Emmerson described the incident is incorrect? Monica Emmerson was upset, angry, worried about her son (who can be seen in the video running away from her), and could have gotten some of the details wrong, while the truth of her story remains intact. Few people can recall all the details of what happens to them perfectly during an this kind of incident.
I wish I had all the answers to these questions. I'm glad that TSA has posted their videos and incident report. And I'm looking forward to seeing the final conclusion to this story.
What's missing from the TSA's video and incident report? What's missing from Monica Emmerson's narrative? What other facts, details and information do we still need?
Which brings me to a question: What is the role of citizen journalism with a story like this? Can citizen journalists report an entire story with the complete truth? The answer is, in part, that stories like this that citizen journalists report sometimes are the beginning — the first chapter. And the interest –and scrutiny– that they generate helps produce a fuller picture. Citizen journalists don't always have the resources to uncover the entire truth, but if the full truth comes out that's what's important.
I write a lot of opinion here - not journalism, not original reporting. I do not pretend to be a journalist. Nor do I confuse the roles. A journalist should report fact, a pundit/editorialist/columnist notes facts from journalists and offers opinion on them. Different set of rules, different priorities. For what it is worth, I think Adler crossed into opinion space but is trying to defend himself as a journalist. This is not journalism:
Monica Emmerson was detained for 45 minutes. She wasn't questioned about possible ties to terrorists. Her carry-on items weren't rigorously searched — or even searched again. Neither the police nor TSA took any action that indicated that they throught she might be a security risk. She was just detained, harassed and threatened with arrest. All because of a sippy cup with water in it.
That is commentary. That is opinion. That is drawing conclusions. (Which is what opinion writers do, but journalists are not supposed to.) Is this a big deal in the great scheme of things? No, not really. But it is a club that the beleaguered mainstream media will use - and already is using - to beat hell out of the online journalists - and there are some outstanding ones - and the online opinion community? Because Adler confused the two and is now on the hot seat, we all get to get beaten on by the media.
So to answer Adler's question: can citizen journalists report the whole truth? Yes - but only if they keep the roles straight and don't conflate reporting with opinion. That is what is sinking the MSM, and that is where we should not go.